Please book your appointment in advance and allow some flexibility.
- 3-7 days for any treatment in your home
- 3-6 weeks before for birthday parties, Spa parties, Special events, make up or Hair.
- 4-12 weeks before your wedding or big event. Remember our services are in high demand specially in weeding season
To cancel any appointment of a treatment in your home we require 48 hr and we will refund 100% deposit
You will receive 50% of you deposit if cancel within 24 hr
And no refund if you cancel less than 24 hr
If we arrive to your place and you are not there for the service you had booked, we give 15 minutes wait period and we will leave and you are require to pay the full amount of the service booked.
Cancellation for birthdays parties, festivals, wedding or special events we require at least two weeks before the event to receive 100% deposit one week you will receive 50% of you deposit and less than a week it will be not refunds.
If one of the booked make up and or hair is not present it’s not refund deposit for this person
If somebody is late we cannot guarentee to finish on time. It is your responsibility to have your guests ready on time. We arrive 15 to 20 minutes before our start time to prepare our staff
We don’t work in a wet hair unless you are asking for blow dry otherwise we recommend to wash your hair the day before with no conditioner specially if you are asking for up do or curls
For birthday parties we will need enough space especially if your guest is having pedicure or manicure
We always need two chairs one for the guest and one for our staff. We prefer to work close to the window were is enough light. We appreciate that everything is ready when we arrive as we follow our schedule and we need to be on time in our next appointment.
It’s your responsibility to provide one parking for our staff especially if the place of your event is restrict to park on the street.